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The Roles of Brands in Consumer Protection

In: Brands, Branding, and Consumerism

Author

Listed:
  • Ntswaki Matlala

    (University of Johannesburg)

  • Knowledge Shumba

    (Tshwane University of Technology)

  • Tendai Chimucheka

    (University of Fort Hare)

Abstract

Branding ensures product quality and transparency to complying with legal regulations and resolving complaints for consumers. Through brand recognition and reputation, consumers are better able to make informed choices, confident in the safety and reliability of their purchases. For marketers brands are crucial for distinguishing products and communicating a company’s values and commitments to consumers. Trademarks, copyrights, and patents safeguard these brand assurances, preventing counterfeit products and protecting intellectual property. The role of bands in consumer protection is multifaceted and it has undergone a significant shift over the years. With the rapid evolution of markets and their expansion, coupled with technological advancement, concerns about consumer protection has become a major issue. Even though consumer protection laws exist to address these concerns, there is a need to understand the role of brands in consumer protection. It is in this regard that the chapter examines the role of brands in consumer protection.

Suggested Citation

  • Ntswaki Matlala & Knowledge Shumba & Tendai Chimucheka, 2025. "The Roles of Brands in Consumer Protection," Springer Books, in: Ayantunji Gbadamosi (ed.), Brands, Branding, and Consumerism, chapter 0, pages 377-406, Springer.
  • Handle: RePEc:spr:sprchp:978-3-031-80859-3_10
    DOI: 10.1007/978-3-031-80859-3_10
    as

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