IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-031-63073-6_7.html
   My bibliography  Save this book chapter

Digitalisation as Potential Tool for Post-COVID-19 Tourism Recovery and Resilience in South Africa

In: Tourism and Hospitality for Sustainable Development

Author

Listed:
  • Beauty Zindi

    (University of Johannesburg)

  • Impi R. Kuhlengisa

    (School of Public Management and Administration, University of Pretoria)

  • Emmanuel Ndhlovu

    (Vaal University of Technology)

Abstract

The COVID-19 pandemic has been a health disaster. However, its socio-economic impact has been equally disastrous. The stringent response mechanisms adopted by countries to curb the spread of the virus enormously affected tourism. Focusing on three sectors of the South African tourism industry and drawing on critical document analysis, this chapter explores digitalisation as a recovery mechanism following the COVID-19 pandemic in three sectors: food and beverages, transportation, and accommodation sectors in Africa. The sources utilised were selected in grey and academic literature using COVID-19, tourism, hospitality digitalisation, recovery, resilience, and South Africa as keywords. The chapter shows that COVID-19 ignited enormous socio-economic challenges for the tourism industry, with businesses plunging into debt and liquidity crises, with some having to close either temporarily or permanently due to a lack of demand. In addition to government stimulus packages, the chapter recommends rapid technology integration to fast-track recovery and ensure resilience.

Suggested Citation

  • Beauty Zindi & Impi R. Kuhlengisa & Emmanuel Ndhlovu, 2024. "Digitalisation as Potential Tool for Post-COVID-19 Tourism Recovery and Resilience in South Africa," Springer Books, in: Emmanuel Ndhlovu & Kaitano Dube & Catherine Muyama Kifworo (ed.), Tourism and Hospitality for Sustainable Development, chapter 0, pages 113-130, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-63073-6_7
    DOI: 10.1007/978-3-031-63073-6_7
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-031-63073-6_7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.