IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-031-58912-6_8.html
   My bibliography  Save this book chapter

Digitalisation, Platform Workers, and Workers’ Voice

In: Hrm 5.0

Author

Listed:
  • Kabiru Oyetunde

    (Loughborough University)

  • Rea Prouska

    (Hult International Business School)

Abstract

The employment landscape has drastically changed in recent years due to developments in digitalisation across sectors and industries. Platform, or gig, work is an example of a new form of employment that has been the product of the digitalisation trend. Platform work involves a digitally mediated type of employment between a ‘worker’ and a ‘platform’. These workers often have uncertain legal ‘employee’ status, and it is for this reason that they have been missed from the HR function’s scope, a function that has traditionally focused on internal ‘employees'. Although there are questions around how these workers experience a range of HR practices, and if they experience them at all, one HR area is particularly important: workers’ voice. Voice is the main channel through which workers can share ideas or concerns and negotiate to improve aspects of their employment and their working conditions. However, platform workers rarely have access to voice mechanisms that traditional employees can access. This chapter explores the avenues of voice available to these workers, the issues that they may raise through these avenues and whether their voice may bring about influence. It concludes by discussing the future of platform workers’ voice.

Suggested Citation

  • Kabiru Oyetunde & Rea Prouska, 2024. "Digitalisation, Platform Workers, and Workers’ Voice," Springer Books, in: Toyin Ajibade Adisa (ed.), Hrm 5.0, chapter 0, pages 167-189, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-58912-6_8
    DOI: 10.1007/978-3-031-58912-6_8
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-031-58912-6_8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.