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Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic

In: Futures Thinking and Organizational Policy, Volume 2

Author

Listed:
  • ChiChi Ezenwa

    (Ravensbourne university)

  • Alfred Akakpo

    (University of Northampton)

Abstract

This case study explores futures thinking and organizational policies in higher education with a specific focus on Yale University. The aim of the study was to analyze and discuss Yale University’s experience in using foresight to plan and adapt to the needs of a “new future” in higher education stemming from the Covid-19 pandemic. It was found that Yale University successfully: (1) conducted scenario-building for long-term strategic planning; (2) used AI-driven software (including chatbots) as a strategic tool to improve online learning; and (3) developed organizational policies to institutionalize and sustain new learning strategies and new employee roles to support these strategies. This case chapter concludes with a discussion of the implications for the use of foresight and futures thinking across higher education more broadly.

Suggested Citation

  • ChiChi Ezenwa & Alfred Akakpo, 2024. "Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic," Springer Books, in: Deborah A. Schreiber & Zane L. Berge (ed.), Futures Thinking and Organizational Policy, Volume 2, chapter 0, pages 79-107, Springer.
  • Handle: RePEc:spr:sprchp:978-3-031-55956-3_4
    DOI: 10.1007/978-3-031-55956-3_4
    as

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