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Satisfaction with Human Resources Management Practices and Turnover Intentions: The Moderating Role of Age and Seniority

In: Managing Human Resources in Africa

Author

Listed:
  • Ana Suzete Semedo

    (School of Management, Hospitality and Tourism University of Algarve, Universidade de Santiago, Cabo Verde)

  • Neuza Ribeiro

    (CARME—Centre of Applied Research in Management and Economics, School of Technology and Management, Polytechnic of Leiria)

  • Daniel Roque Gomes

    (Polytechnic Institute of Coimbra, School of Education
    ICNOVA—Instituto de Comunicação da NOVA)

Abstract

In a scenario of uncertainty in which we live today, human resources management (HRM) has a critical and fundamental role for modern organizations. Both satisfaction with HRM practices and turnover intentions are key elements for organizations to survive the uncertainty brought by competitive global markets. The purpose of this study is to investigate the effects of employees’ satisfaction with HRM practices on their intention to leave the organization and how their age and seniority can moderate this relationship. Using structural equation modelling, the methodology followed to pursue this objective was carried out using a sample of 300 employees belonging to small medium-sized enterprises (SMEs) in Cape Verde. The main findings indicate that employee satisfaction with HRM predicts turnover intentions and that age and seniority seem to moderate this relationship. Our results suggest that employees who are more satisfied with several HRM practices of their organizations intend to continue working in that organization. The results also show that this prediction is stronger for younger employees and those who are in the organization for less time. The originality of this study is mainly due to its merit in evaluating the moderating effect of employee age and seniority on the relationship between HRM practices and turnover intentions in Cape Verdean SMEs.

Suggested Citation

  • Ana Suzete Semedo & Neuza Ribeiro & Daniel Roque Gomes, 2023. "Satisfaction with Human Resources Management Practices and Turnover Intentions: The Moderating Role of Age and Seniority," Springer Books, in: Chima Mordi & Hakeem Adeniyi Ajonbadi & Olatunji David Adekoya & Toyin Ajibade Adisa (ed.), Managing Human Resources in Africa, chapter 10, pages 227-252, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-33878-6_10
    DOI: 10.1007/978-3-031-33878-6_10
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