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The Effects of the COVID-19 Pandemic on Small-Scale Hospitality and Tourism Businesses in Coastal Communities in Ghana

In: COVID-19, Tourist Destinations and Prospects for Recovery

Author

Listed:
  • Victor Owusu

    (University of Education)

  • Raphael Ane Atanga

    (University of Education)

  • Yaw Agyeman Boafo

    (University of Ghana)

  • Kojo Gyabaah

    (University of Education)

  • Richard Boateng

    (University of Education)

Abstract

The COVID-19 pandemic has impacted every facet of society globally. This chapter investigated the effects of the COVID-19 pandemic on small-scale hospitality and tourism businesses in Winneba, a coastal town in Ghana’s central region. Following the qualitative case study approach, 19 in-depth interviews were conducted with managers and operators of small-scale hospitality and tourism businesses. The findings revealed that businesses, including ‘chop bars’, ‘one-man kebabs’, guest houses, and recreational centres, experienced significant adverse effects on operations, supply, and finances. Self-reported outcomes included low patronage, additional expenditure on COVID-19 safety protocols, spoilage of perishable foodstuff, expiration of items in stock, temporal shutdowns, and staff layoffs. These effects were attributed to the ban on social gatherings, lockdowns, closure of schools, border closure, and restricted access or ban on beach-going. Coping strategies adopted by businesses included the closure of companies, adherence to COVID-19 preventive measures, and switching to delivery services. From these findings, it is imperative for relevant tourism policy and decision-makers in Ghana to implement tailor-made COVID-19-related stimulus packages such as tax reliefs, soft loans with low interest, and utility bill discounts if these businesses are to continue operation.

Suggested Citation

  • Victor Owusu & Raphael Ane Atanga & Yaw Agyeman Boafo & Kojo Gyabaah & Richard Boateng, 2023. "The Effects of the COVID-19 Pandemic on Small-Scale Hospitality and Tourism Businesses in Coastal Communities in Ghana," Springer Books, in: Kaitano Dube & Ishmael Mensah & Lazarus Chapungu (ed.), COVID-19, Tourist Destinations and Prospects for Recovery, chapter 0, pages 21-40, Springer.
  • Handle: RePEc:spr:sprchp:978-3-031-24655-5_2
    DOI: 10.1007/978-3-031-24655-5_2
    as

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