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Introduction

In: Managing with Sense and Sensitivity

Author

Listed:
  • Christer Sandahl

    (Karolinska Institutet)

  • Mia Knorring

    (Karolinska Institutet)

Abstract

Managers wrestle daily with emotionally fraught issues. Because emotions and relationships influence organizational energy, commitment, and financial results, these issues are naturally of managerial concern. They are far too important to ignore. Dealing with emotionally challenging situations in a professional way is therefore one of the most important managerial responsibilities. The manager is ultimately responsible for the conditions that create a compassionate and effective work environment, where feelings can be expressed in constructive ways that benefit the entire organization.

Suggested Citation

  • Christer Sandahl & Mia Knorring, 2023. "Introduction," Springer Books, in: Managing with Sense and Sensitivity, chapter 1, pages 1-3, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-24109-3_1
    DOI: 10.1007/978-3-031-24109-3_1
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