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Impact of Technology on SCM

In: Competitive Supply Chains

Author

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  • Enver Yücesan

    (INSEAD)

Abstract

Most digital transformation efforts have been focusing on downstream activities ranging from deploying data analytics to predict consumer behavior to automating transactions to enhance customer experience. Digital transformation would be incomplete unless it is extended to upstream activities, including procurement, manufacturing, and distribution. Once locally successful, digital transformation should be extended to the entire supply chain. To enable flexible connection among the “digital islands,” blockchains, in the form of a closed and permissioned network, may allow for enhanced transparency and higher transactional efficiency. In addition, as a rapidly emerging business model, an online platform would mitigate the reach-vs-richness trade-off by facilitating transactions, building trust to prevent opportunistic behavior, matching buyers and sellers across a broad geography, and aggregating supply and demand to increase the likelihood of successful transactions.

Suggested Citation

  • Enver Yücesan, 2023. "Impact of Technology on SCM," Springer Books, in: Competitive Supply Chains, edition 3, chapter 7, pages 153-174, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-19975-2_7
    DOI: 10.1007/978-3-031-19975-2_7
    as

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