IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-031-19884-7_76.html
   My bibliography  Save this book chapter

Cross-Border E-commerce and Supply Chain Management

In: The Palgrave Handbook of Supply Chain Management

Author

Listed:
  • Arkadiusz Kawa

    (Poznan School of Logistics)

  • Aidatu Abubakari

    (University of Ghana)

  • Kwame Simpe Ofori

    (International University of Grand-Bassam)

Abstract

Customer desire for fresh experience and products from foreign markets has fueled rapid growth of cross-border electronic commerce (CBEC). Selling online and delivering goods to customers in other countries presents many challenges. In addition to standard electronic commerce retailer (e-tailer) problems in domestic markets – such as the risk of not receiving a shipment and relatively low-customer loyalty – CBEC involves the need to communicate in different languages; legal and taxation conditions; forms of payment; payment currency; the cost, time, and quality of delivery; and handling returns. In this chapter, we examine the links between CBEC and supply chains highlighting several CBEC supply chain challenges. We provide some best practices that firms can use to improve their CBEC operations.

Suggested Citation

  • Arkadiusz Kawa & Aidatu Abubakari & Kwame Simpe Ofori, 2024. "Cross-Border E-commerce and Supply Chain Management," Springer Books, in: Joseph Sarkis (ed.), The Palgrave Handbook of Supply Chain Management, pages 1179-1196, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-19884-7_76
    DOI: 10.1007/978-3-031-19884-7_76
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-031-19884-7_76. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.