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Maturity Tools in the Supply Chain Context: A Framework Proposal

In: The Palgrave Handbook of Supply Chain Management

Author

Listed:
  • Susana Garrido

    (Univ Coimbra, CeBER)

  • Elisabete Correia

    (Coimbra Business School Research Centre| ISCAC)

  • Marina Fernandes Aguiar

    (USP – University of São Paulo)

  • Daniel Jugend

    (UNESP – São Paulo State University)

  • Helena Carvalho

    (Universidade Nova de Lisboa)

Abstract

The ability to recognize the gradual growth of a given supply chain considering a specific characteristic or factor by understanding its level of maturity is important for progress and benchmarking. These processes allow for a more effective and efficient identification of actions and directions to guide it toward excellence. This chapter aims to explore the theme of maturity tools for supply chain management by suggesting a framework to guide the construction. Addressing maturity models in an integrated manner, this chapter helps students, researchers, and managers in assessing the current level of performance of their supply chains and making decisions about what can be done toward continuous improvement. In addition, practitioners may go deeper and apply the model presented or even develop a maturity model using the framework proposed as a guideline.

Suggested Citation

  • Susana Garrido & Elisabete Correia & Marina Fernandes Aguiar & Daniel Jugend & Helena Carvalho, 2024. "Maturity Tools in the Supply Chain Context: A Framework Proposal," Springer Books, in: Joseph Sarkis (ed.), The Palgrave Handbook of Supply Chain Management, pages 33-52, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-19884-7_7
    DOI: 10.1007/978-3-031-19884-7_7
    as

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