Conclusions: The Challenge Towards the Future Is Digital and Sustainable Transformations from a Systemic Perspective in a Changing COVID World

The resulting dynamics between the pandemic crisis, digital transformation, and sustainability accentuate tensions and contradictions. Resources are needed to keep operations running but invest in technological modernization and maintain employment in a human-friendly organization, such as betting on retraining human capital and automating processes. Technology management in companies is distant from innovation and local sources of knowledge. There are difficulties in access, a lack of infrastructure and skills shortages. Sustainable innovation fights climate change, food security, and poverty alleviation challenges by leveraging digital technologies. As various digital technologies are adopted and deployed across nations, industries, companies, and business processes or social endeavors such as cities, health, or education, there are many more challenges to understanding how sustainability relates to digital transformation, but also many more lessons on how this phenomenon is occurring. The chapters that make up this book raise analyses, discussions, and issues around digital transformation and sustainability; some constraints and opportunities for digitization can be established from the studies, and several research experiences are then highlighted.