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Old Normal, New Normal, or Renewed Normal: How COVID-19 Changed Human Resource Development

In: Virtual Management and the New Normal

Author

Listed:
  • Eduardo Tomé

    (Escola de Ciências Económicas e Organizacionais, Universidade Lusófona de Lisboa)

  • Diana Costa

    (Universidade Europeia de Lisboa)

Abstract

This chapter wants to shed light on the consequences that the COVID-19 pandemic had for human resource development (HRD) in organizations and in the labour market. We intend to compare three situations: Old Normal (before February 2020), New Normal (between March 2022 and October 2021), and Renewed Normal (since October 2021). Crucially, in organizations, work was mostly face to face in the Old Normal, remote in the New Normal, and there is a tendency for some hybrid form to be installed in the Renewed Normal. We compare the three phases in terms of four aspects of HRD and within virtual development relations, namely: work environment, competences, training, and skills. The chapter presents results from a literature review in SCOPUS database. We conclude that COVID-19 changed HRD, because technology changed the environment and, therefore, new competences were required. Therefore, a new form of training was also required, which, when in practice, originated new skills.

Suggested Citation

  • Eduardo Tomé & Diana Costa, 2023. "Old Normal, New Normal, or Renewed Normal: How COVID-19 Changed Human Resource Development," Springer Books, in: Svein Bergum & Pascale Peters & Tone Vold (ed.), Virtual Management and the New Normal, chapter 10, pages 181-201, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-06813-3_10
    DOI: 10.1007/978-3-031-06813-3_10
    as

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