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A Servant Leader’s Guide to Maximizing the Potential of Diverse Teams

In: The Palgrave Handbook of Servant Leadership

Author

Listed:
  • Kerri Cissna

    (Miami University)

  • Gregory Dern

    (Miami University)

  • Charles Gross

    (California State University Long Beach)

  • Amanda Wickramasinghe

    (Pepperdine University)

Abstract

This chapter explores the findings from an original research study that introduces servant leadership as a concept for leaders to more meaningfully meet the expectations of followers seeking to achieve higher, spiritual goals. In this book chapter, we will explicate how to understand the mental frameworks and mindsets of servant leaders, and the potential strategies that will help servant leaders create work environments in which every organizational member can reach their greatest potential while serving a greater purpose. A mixed-methods study was conducted at a faith-based institution of higher education, and servant leadership emerged repeatedly as an important aspect of inclusive leadership (IL) and workplace spirituality (WS), which nourishes the human soul in an integrated workplace setting. This study is grounded in Enlightened Management (Maslow AH (1970) Motivation and personality. New York: Harper & Row) and Inclusive Leadership theory (Hollander, 2008) and contributes a new model for leadership development as The Servant Leader’s Toolbox: Strategies for Achieving a Self-Actualized Organization (Cissna K (2020) Self-actualized leadership: Exploring the intersection of inclusive leadership and workplace spirituality at a faith-based institution of higher education. Pepperdine University).

Suggested Citation

  • Kerri Cissna & Gregory Dern & Charles Gross & Amanda Wickramasinghe, 2023. "A Servant Leader’s Guide to Maximizing the Potential of Diverse Teams," Springer Books, in: Gary E. Roberts (ed.), The Palgrave Handbook of Servant Leadership, chapter 18, pages 423-441, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-01323-2_75
    DOI: 10.1007/978-3-031-01323-2_75
    as

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