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Recent Advances of Service Supply Chain Management: Roles of Logistics

In: Global Logistics and Supply Chain Strategies for the 2020s

Author

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  • Tsan-Ming Choi

    (College of Management, National Taiwan University)

Abstract

Service supply chain management (SSCM) is critical to global business operations. In particular, achieving channel coordination for service supply chains in a global context is challenging. In this paper, we provide an updated review of the related literature and propose an agenda for further studies. To be specific, we first review the recent operations research (OR)/operations management (OM) literature (from 2016 to 2021) for the papers highly relevant to SSCM. We then explore the role played by logistics for SSCM and what skills logistics managers need to be equipped with. Based on the observed industrial practices and the identified research gaps, we establish a research agenda.

Suggested Citation

  • Tsan-Ming Choi, 2023. "Recent Advances of Service Supply Chain Management: Roles of Logistics," Springer Books, in: Rico Merkert & Kai Hoberg (ed.), Global Logistics and Supply Chain Strategies for the 2020s, pages 191-206, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-95764-3_11
    DOI: 10.1007/978-3-030-95764-3_11
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    Cited by:

    1. Bag, Surajit & Gupta, Shivam & Chan, Hau-Ling & Kumar, Ajay, 2024. "Building smart product-service systems capabilities for circular supply chains in the Industry 4.0 era," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 188(C).

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