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Identity Interruptions: Organizational and Occupational Identification During a Global Health Pandemic

In: Organizational Communication and Technology in the Time of Coronavirus

Author

Listed:
  • Luke A. Dye

    (Cornell University)

  • Stephanie L. Dailey

    (Texas State University)

Abstract

Previous studies have demonstrated various factors that influence identification, a construct that explains employees’ sense of belongingness to their work. This project extends identification research by exploring how the COVID-19 pandemic changed workers’ organizational and occupational identification. Using personal interviews with various types of workers, including (non-)essential and (non-)remote employees, this chapter illustrates how identifications waxed and waned throughout the pandemic. Stories from the field provide insight into the role of personal identity, perceived organizational support, and team communication in the attachment process. Through these ethnographic accounts, we encourage future research to consider factors outside of management’s purview which may impact workers’ identifications, and we provide a rationale for why convenient samples may help scholars better understand the complex and communicative underpinnings of identification in marginalized and underrepresented communities.

Suggested Citation

  • Luke A. Dye & Stephanie L. Dailey, 2022. "Identity Interruptions: Organizational and Occupational Identification During a Global Health Pandemic," Springer Books, in: Larry D. Browning & Jan-Oddvar Sørnes & Peer Jacob Svenkerud (ed.), Organizational Communication and Technology in the Time of Coronavirus, chapter 0, pages 363-376, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-94814-6_19
    DOI: 10.1007/978-3-030-94814-6_19
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