IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-030-91268-0_7.html
   My bibliography  Save this book chapter

The Influence of Culture-Communication and Communication-Relationship

In: Cross-Cultural Performance Management

Author

Listed:
  • Mahmoud Moussa

    (RMIT University)

  • Thomas Doumani

    (RMIT University)

  • Adela McMurray

    (Flinders University)

  • Nuttawuth Muenjohn

    (RMIT University)

  • Ling Deng

    (RMIT University)

Abstract

This chapter presents an empirical analysis of other two important drivers of cross-cultural performance management: relationship and communication. Constructs of culture-communication effect and the communication-relationship effect were developed. The culture-communication construct explains the nature of communication and how language is laden with cultural value references. Communication acts as both a repository of culture and a conduit of culture. With an understanding of values contained within the language, in a cross-cultural PM situation, this can provide impetus to the efficacy of PM, by effectively drawing motivational values of the other’s culture. The construct of communication-relationship effect explains how the former enables the manager-subordinate relationship to open up and tap the inherent efficacy within the performance situation. Through this intrinsic link with communication, relationship acts as a catalyst for efficacy, where relationship is the key to access the natural efficacy latent within the cross-cultural PM situation.

Suggested Citation

  • Mahmoud Moussa & Thomas Doumani & Adela McMurray & Nuttawuth Muenjohn & Ling Deng, 2022. "The Influence of Culture-Communication and Communication-Relationship," Springer Books, in: Cross-Cultural Performance Management, chapter 7, pages 139-176, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-91268-0_7
    DOI: 10.1007/978-3-030-91268-0_7
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-030-91268-0_7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.