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Processes in a Digital Environment

In: The Digital Journey of Banking and Insurance, Volume II

Author

Listed:
  • Marie Kristin Czwalina

    (ifb SE)

  • Chiara Jakobs

    (ifb SE)

  • Christopher Schmidt

    (ifb SE)

  • Matthias Jacoby

    (ifb International AG)

  • Sebastian Geisel

    (ifb SE)

Abstract

Disruption—DNA—Digitalization—Data. The four Ds of an effective transformation of companies providing banking and insurance services will structure this book. The “x” stands for multiplying in the spirit of the four Ds impacting and spreading into the future (4Dx – read “quadruple D multiplied”). The authors analyze three of the main process components in a digital environment (Process Engines, Process Mining, Robotic Process Automation) and assess the connections and interactions between the three. Why was the vision of an all-embracing Process Engine not fulfilled in the last two decades? Why is there no standard Process Engine or why is no vendor able to establish a leading Process Engine? The article is an introduction to the section “Process & Process Optimization (RPA).”

Suggested Citation

  • Marie Kristin Czwalina & Chiara Jakobs & Christopher Schmidt & Matthias Jacoby & Sebastian Geisel, 2021. "Processes in a Digital Environment," Springer Books, in: Volker Liermann & Claus Stegmann (ed.), The Digital Journey of Banking and Insurance, Volume II, edition 1, pages 233-258, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-78829-2_14
    DOI: 10.1007/978-3-030-78829-2_14
    as

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