IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-030-70695-1_6.html
   My bibliography  Save this book chapter

Gen Z Tourists and Smart Devices

In: Generation Z Marketing and Management in Tourism and Hospitality

Author

Listed:
  • Serap Ozdemir-Guzel

    (Istanbul University-Cerrahpasa Tourism and Hotel Management Program)

  • Yonca Nilay Bas

    (Istanbul University-Cerrahpasa Business Management Program)

Abstract

The Z generation is the first generation of the twenty-first century, born into technology and adapted from birth to the digital world. This group, born in the 1990s, is fast learning and developing, and intertwined with technology, is very easily adapted to the speed of knowledge and time, and is willing to adopt technological innovations. Almost this generation, which chooses to use smart devices and applications in all activities, is an important target group for the tourism sector. The concept of experience underlies the tourism sector. In the light of the developments in smart devices and applications, experiences in the tourism sector change and develop. This smart device and applications are expected to use the group is the Z generation that was born and grown with technology. In this chapter, the effect of smart devices and applications on the tourism experience of the Z generation will be discussed by taking into consideration the use of pre-travel technologies, on-site technologies, and post-travel technologies in the tourism sector. Tourism experiences of Z generation will be examined and their possible effects will be evaluated within the framework of digitalization of the device and applications such as AR, NFC, Wearable technologies, QR codes, and IoT (internet of things).

Suggested Citation

  • Serap Ozdemir-Guzel & Yonca Nilay Bas, 2021. "Gen Z Tourists and Smart Devices," Springer Books, in: Nikolaos Stylos & Roya Rahimi & Bendegul Okumus & Sarah Williams (ed.), Generation Z Marketing and Management in Tourism and Hospitality, chapter 0, pages 141-165, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-70695-1_6
    DOI: 10.1007/978-3-030-70695-1_6
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. McKercher, Bob, 2023. "Age or generation? Understanding behaviour differences," Annals of Tourism Research, Elsevier, vol. 103(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-030-70695-1_6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.