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New Zealand: Canterbury Tales Integrated Care in New Zealand

In: Handbook Integrated Care

Author

Listed:
  • Brian Dolan

    (Director of Service Improvement, Canterbury District Health Board (CDHB); Director, Health Service 360 (UK))

  • Carolyn Gullery

    (Specialist Healthcare System Advisor, Lightfoot Solutions Group Ltd (UK))

  • Greg Hamilton

    (General Manager, Specialist Mental Health Services, CDHB)

  • David Meates

    (Health System Leader)

  • Richard Hamilton

    (Director of Production Planning, CDHB)

Abstract

Canterbury Health System, considered to be among to the most integrated in the world, places significant emphasis on valuing patients’ time, trusting clinicians, fostering curiosity among its staff, and applying improvement science to further enhance organisational performance. While no system can be transferred wholesale elsewhere, there are numerous lessons that can be applied for others’ learning to ‘Make it Better’ for their citizens.

Suggested Citation

  • Brian Dolan & Carolyn Gullery & Greg Hamilton & David Meates & Richard Hamilton, 2021. "New Zealand: Canterbury Tales Integrated Care in New Zealand," Springer Books, in: Volker Amelung & Viktoria Stein & Esther Suter & Nicholas Goodwin & Ellen Nolte & Ran Balicer (ed.), Handbook Integrated Care, edition 2, chapter 0, pages 1089-1106, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-69262-9_65
    DOI: 10.1007/978-3-030-69262-9_65
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