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Quantifying the Social Impact

In: Introduction to Modeling Sustainable Development in Business Processes

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  • Dirk Inghels

    (Vrije Universiteit Amsterdam)

Abstract

A commonly accepted definition for the social dimension is not yet available, mainly because there is no consensus on the meaning of the term ‘social’ (Lethonen 2004). The social dimension is immaterial and, therefore, difficult to analyze quantitatively (Lethonen 2004; Munda 2004). Since many social indicators cannot be quantified, qualitative ranking and scoring are currently used alongside quantitative measures (Klöpffer 2008). A popular multi-criteria decision making (MCDM) method that can be used to quantify such qualitative comparisons is the analytic hierarchy process (AHP) (Saaty 1980). The AHP method requires the social criteria of interest to be selected and rated using pairwise comparisons.

Suggested Citation

  • Dirk Inghels, 2020. "Quantifying the Social Impact," Springer Books, in: Introduction to Modeling Sustainable Development in Business Processes, edition 1, chapter 0, pages 109-139, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-58422-1_6
    DOI: 10.1007/978-3-030-58422-1_6
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