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Performance Management: Bridging the Value Delivered

In: Jumpstart to Digital Procurement

Author

Listed:
  • Wolfgang Schnellbächer

    (Boston Consulting Group)

  • Daniel Weise

    (Boston Consulting Group)

Abstract

Undoubtedly, performance management is one of the most crucial enablers for procurement success. However, few CPOs have it clearly under control. In a recent survey of approximately 50 procurement heads, only 65% stated that their performance management covered the core value dimensions driven by the function. In response to the question as to whether the performance was accurately measured, only 22% said “yes” and 9% answered in the affirmative that at least the majority of employees in the function were covered by a transparent and fair performance management system. But what keeps this core enabler scoring so low in actual implementation?

Suggested Citation

  • Wolfgang Schnellbächer & Daniel Weise, 2020. "Performance Management: Bridging the Value Delivered," Springer Books, in: Jumpstart to Digital Procurement, edition 1, pages 91-98, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-51984-1_11
    DOI: 10.1007/978-3-030-51984-1_11
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