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The Evolution of Online Booking Systems

In: Handbook of e-Tourism

Author

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  • Robert Goecke

    (Munich University of Applied Sciences)

Abstract

E-Tourism started with the first automated airline computer reservation systems (CRS) implemented on mainframes. With the global spread of data transmission networks, they evolved to global distribution systems (GDS), which serve as B2B touristic distribution backbones until today. The seamless integration of heterogeneous data networks into the Internet and the invention of the World Wide Web as a distributed multimedia application platform led to the development of comfortable Internet/web booking engines. They enabled easy-to-use browser-based online booking as a self-service for customers and new forms of B2C travel distribution. Because the Internet and the WWW became the base technologies of all E-Tourism applications, their architecture and components are explained in detail as key enablers for online booking and CRS-Web-Front ends.

Suggested Citation

  • Robert Goecke, 2022. "The Evolution of Online Booking Systems," Springer Books, in: Zheng Xiang & Matthias Fuchs & Ulrike Gretzel & Wolfram Höpken (ed.), Handbook of e-Tourism, chapter 9, pages 195-219, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-48652-5_27
    DOI: 10.1007/978-3-030-48652-5_27
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