IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-030-48652-5_11.html
   My bibliography  Save this book chapter

Developments in German e-Tourism: An Industry Perspective

In: Handbook of e-Tourism

Author

Listed:
  • Claudia Brözel

    (University of Applied Sciences)

Abstract

The tourism industry is driven by data. Digitization means efficiency and thus cost savings. The tourism industry, as a highly fragmented and complex worldwide industry, has a strong need for data coordination in order to produce and distribute bundles of travel services to customers. Due to their cost structures and the complex process of organizing worldwide transportation in real time, airlines were the first main drivers of digitalization in the travel industry. In Germany, the leisure market was initiated and first driven by state-dominated companies, but subsequently, a significant change in actors and global dependencies can be seen over the course of time. Until today, the recurring themes in the different stages of digitalization are communication formats and the power of various market actors. This has led to a standardization of data exchange formats between various data systems that allows data to be distributed efficiently worldwide and business processes to be completed in real time. This article includes the perspectives of three interview partners who helped shape the development of the German leisure market. It will be shown how the players and drivers of digitization have changed over time but that the key drivers have stayed the same: cost efficiency, data quality, and technical development.

Suggested Citation

  • Claudia Brözel, 2022. "Developments in German e-Tourism: An Industry Perspective," Springer Books, in: Zheng Xiang & Matthias Fuchs & Ulrike Gretzel & Wolfram Höpken (ed.), Handbook of e-Tourism, chapter 7, pages 141-172, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-48652-5_11
    DOI: 10.1007/978-3-030-48652-5_11
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-030-48652-5_11. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.