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Cybersecurity in Travel and Tourism: A Risk-Based Approach

In: Handbook of e-Tourism

Author

Listed:
  • Alexandros Paraskevas

    (University of West London)

Abstract

As the travel and tourism sector is embracing emerging technologies to redefine products, services, and consumer experiences, their cyber ecosystems become increasingly vulnerable to security risks related with these technologies, the huge amount of financial transactions they carry out, and the valuable customer data they store. Over the last few years, several high-profile organizations in the sector made negative headlines because they did not pay appropriate attention to these risks and took an approach to cybersecurity that was fragmented, technology-focused, and compliance-oriented. It is evident that a step change is needed, and this chapter presents a more comprehensive, business-driven, and risk-based approach to building cybersecurity capability in an organization. The chapter starts with the business case for a cybersecurity strategy and then unfolds the components of a risk-based approach to cybersecurity.

Suggested Citation

  • Alexandros Paraskevas, 2022. "Cybersecurity in Travel and Tourism: A Risk-Based Approach," Springer Books, in: Zheng Xiang & Matthias Fuchs & Ulrike Gretzel & Wolfram Höpken (ed.), Handbook of e-Tourism, chapter 66, pages 1605-1628, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-48652-5_100
    DOI: 10.1007/978-3-030-48652-5_100
    as

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