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Stakeholder Engagement Outcomes

In: Stakeholder Engagement

Author

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  • Aimee L. Franklin

    (University of Oklahoma)

Abstract

This book uses a process model of organizational actions and the influence of the external environment to consider what can be gained by organizations that embrace stakeholder engagement activities. The external environment contains stakeholders who have varying levels of motivation that push them to provide input and engage in participation activities. Inside the organization’s boundaries, a decision can be made to take action to pull stakeholders into interactions with the organization designed to gather input to inform decisions and enhance the organization’s activities. This happens through facilitated interactions and relationship building. Each of these elements inside and outside of the organization contributes to stakeholder engagement. These activities are a means for the organization to be transparent about participation activities and decisions, gather input while assuring access and representativeness, and be responsive to stakeholders. When the organization’s purposeful interactions with stakeholders provide usable information to guide decision-making, then stakeholder engagement processes increase accountability for economic performance and sustainability when economic and social performance goals are met.

Suggested Citation

  • Aimee L. Franklin, 2020. "Stakeholder Engagement Outcomes," Springer Books, in: Stakeholder Engagement, chapter 0, pages 141-152, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-47519-2_7
    DOI: 10.1007/978-3-030-47519-2_7
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    Cited by:

    1. Ani V. Ter-Mkrtchyan & Aimee L. Franklin, 2023. "Stakeholder Analysis in the Context of Natural Disaster Mitigation: The Case of Flooding in Three U.S. Cities," Sustainability, MDPI, vol. 15(20), pages 1-13, October.
    2. Andrea Testi & Iacopo Zetti & Elena Tarsi & Cassandra Fontana & Maria Rita Gisotti & Maddalena Rossi, 2023. "Supporting Local Implementation of the European Green Deal through a Place-Based, Participatory Approach: Methodology for a Comprehensive Analytical Framework," Sustainability, MDPI, vol. 15(20), pages 1-16, October.

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