IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-030-47519-2_2.html
   My bibliography  Save this book chapter

Identifying Stakeholders

In: Stakeholder Engagement

Author

Listed:
  • Aimee L. Franklin

    (University of Oklahoma)

Abstract

From a normative perspective, all stakeholders have a right to voice their preferences. Not doing so can diminish loyalty and may even lead to an exit from transactions with the organization (Hirschman, Exit, voice, and loyalty. Cambridge, MA: Harvard University Press, 1970). This chapter tackles the question of why organizations may purposefully identify missing stakeholder perspectives and take action to invite input from those whose perspectives are missing. Two methods for the identification and analysis of stakeholders are presented. The first starts by identifying stakeholders the organization regularly interacts with then moves on to identify stakeholders who could be influenced by or influence the success of organizational activities but do not interact. The second uses three categories of stakeholders based on their position relative to the organization, external, mixed, or internal, to identify stakeholders who could represent the interests of multiple stakeholders and who could provide proxy preference information to make stakeholder engagement more cost-efficient.

Suggested Citation

  • Aimee L. Franklin, 2020. "Identifying Stakeholders," Springer Books, in: Stakeholder Engagement, chapter 0, pages 19-42, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-47519-2_2
    DOI: 10.1007/978-3-030-47519-2_2
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-030-47519-2_2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.