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Supply Chain Innovation and Sustainability Frontiers: A Balanced Scorecard Perspective

In: The Palgrave Handbook of Corporate Sustainability in the Digital Era

Author

Listed:
  • Miguel Cordova

    (Pontificia Universidad Católica del Perú)

  • Freddy Coronado

    (Universidad de Chile)

Abstract

Global trade has been growing at a steady pace since the 1950s, which has brought increasing operational challenges to supply chains. Technological advances and the “digital revolution” bring new opportunities to improve key supply chain processes in many sectors, including transportation. However, while embracing innovation, firms have to ensure that they do not lose strategic focus and that their performance measurement systems continue to evolve. This study explores how disruptive innovations in supply chain operations may produce unexpected outcomes for firms’ strategy. We analyze four examples of technological innovation in transport under a Balanced Scorecard framework. Our reflections shed light on the potential trade-offs that organizations may face between different dimensions of performance to pursue sustainable development goals.

Suggested Citation

  • Miguel Cordova & Freddy Coronado, 2021. "Supply Chain Innovation and Sustainability Frontiers: A Balanced Scorecard Perspective," Springer Books, in: Seung Ho Park & Maria Alejandra Gonzalez-Perez & Dinorá Eliete Floriani (ed.), The Palgrave Handbook of Corporate Sustainability in the Digital Era, edition 1, chapter 0, pages 479-501, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-42412-1_24
    DOI: 10.1007/978-3-030-42412-1_24
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