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Incrementalists and Completionists

In: Managing Humans

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  • Michael Lopp

Abstract

I recently got into a war of words with a coworker regarding the proper solution to a problem with one of our products. As an aside, let me say that e-mail is never ever ever never ever the right way to resolve controversy. Too much subtlety is lost when you’re YELLING IN ALL CAPS at your program manager. Don’t waste your time solving problems in e-mail or Slack. Stand up. Walk down the hall. And look the person in the eye. You’ll live longer.

Suggested Citation

  • Michael Lopp, 2021. "Incrementalists and Completionists," Springer Books, in: Managing Humans, edition 4, chapter 0, pages 255-259, Springer.
    • Handle: RePEc:spr:sprchp:978-1-4842-7116-2_42
    DOI: 10.1007/978-1-4842-7116-2_42
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