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Mapping and Managing Your Service Providers

In: Managing Your Outsourced IT Services Provider

Author

Listed:
  • Venkatesh Upadrista

Abstract

All of us want to be part of a winning team. In a running competition, the gold medalist may have beaten the silver medalist by a mere 0.001 of a second, but we, the great majority of the viewers, treat the gold medalist as the differentiator in the class. Here, the winner’s confidence and hard work make the difference. In contrast, a soccer team achieves success by the entire team performing with the winning spirit and representing a winning agenda. If anyone on the team fails to perform, the entire team loses. Only a motivated and skilled individual can be a winner, displaying the winning spirit to others and inspiring the entire team to win.

Suggested Citation

  • Venkatesh Upadrista, 2015. "Mapping and Managing Your Service Providers," Springer Books, in: Managing Your Outsourced IT Services Provider, chapter 0, pages 77-98, Springer.
    • Handle: RePEc:spr:sprchp:978-1-4842-0802-1_8
    DOI: 10.1007/978-1-4842-0802-1_8
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