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Selecting Your IT Service Provider

In: Managing Your Outsourced IT Services Provider

Author

Listed:
  • Venkatesh Upadrista

Abstract

The IT function continues to be asked to handle more demand for services in the face of growing technological complexity. Pressure on IT will persist as IT SROs are faced with flat or shrinking IT budgets and at the same time are expected to develop IT to create business value and innovation. This pressure is transferred to the SPOs, because they often become the IT arms of the associated SROs.

Suggested Citation

  • Venkatesh Upadrista, 2015. "Selecting Your IT Service Provider," Springer Books, in: Managing Your Outsourced IT Services Provider, chapter 0, pages 63-69, Springer.
    • Handle: RePEc:spr:sprchp:978-1-4842-0802-1_6
    DOI: 10.1007/978-1-4842-0802-1_6
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