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Literature Review

In: Public Transport Passengers’ Behavioural Intentions

Author

Listed:
  • Sik Sumaedi

    (Indonesian Institute of Sciences)

  • I Gede Mahatma Yuda Bakti

    (Indonesian Institute of Sciences)

  • Nidya Judhi Astrini

    (Indonesian Institute of Sciences)

  • Tri Rakhmawati

    (Indonesian Institute of Sciences)

  • Tri Widianti

    (Indonesian Institute of Sciences)

  • Medi Yarmen

    (Indonesian Institute of Sciences)

Abstract

This chapter discusses the theoretical background related to this research. It consists of an explanation on the concept of behavioural intention, behavioural intention as a decision making process and antecedents of behavioural intention. Aligned with the research purposes, the antecedents of behavioural intention include satisfaction, service quality, perceived sacrifice, trust, image and perceived value.

Suggested Citation

  • Sik Sumaedi & I Gede Mahatma Yuda Bakti & Nidya Judhi Astrini & Tri Rakhmawati & Tri Widianti & Medi Yarmen, 2014. "Literature Review," SpringerBriefs in Business, in: Public Transport Passengers’ Behavioural Intentions, edition 127, chapter 0, pages 13-31, Springer.
    • Handle: RePEc:spr:spbrcp:978-981-4585-24-8_2
    DOI: 10.1007/978-981-4585-24-8_2
    as

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