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Creating Value Through Key Resources and Capabilities

In: Approaching Business Models from an Economic Perspective

Author

Listed:
  • Wei Wei

    (Peking University)

  • Wuxiang Zhu

    (Tsinghua University)

  • Guiping Lin

    (Peking University)

Abstract

One of my students—a budget hotel manager—was asked to propose solutions for making another similar hotel profitable. With 120 rooms and over 80 staff, the current CEO—who previously managed a five star hotel—complained that a labor shortage combined with the inefficiency of the existing staff was causing the hotel to make a loss. The student told me that if he were the CEO, the first act he would do is to lay off 20 people. He based this on the observation that the manager with the five-star-hotel experience lacks the key resources and capabilities needed to effectively run a budget hotel, which explained why the business was failing.

Suggested Citation

  • Wei Wei & Wuxiang Zhu & Guiping Lin, 2013. "Creating Value Through Key Resources and Capabilities," SpringerBriefs in Business, in: Approaching Business Models from an Economic Perspective, edition 127, chapter 0, pages 97-105, Springer.
  • Handle: RePEc:spr:spbrcp:978-3-642-31023-2_9
    DOI: 10.1007/978-3-642-31023-2_9
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    Cited by:

    1. Flora Fessler & Florian Reinwald & Roswitha Weichselbaumer & Jana Wentz & Ernst Gebetsroither-Geringer, 2024. "Digitally Supported Participation Processes and Tools to Promote Gender-Responsive Public Spaces," International Journal of E-Planning Research (IJEPR), IGI Global, vol. 13(1), pages 1-25, January.

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