IDEAS home Printed from https://ideas.repec.org/h/spr/spbrcp/978-3-031-77964-0_1.html
   My bibliography  Save this book chapter

Introduction

In: The Organizational Impact of Patient Engagement

Author

Listed:
  • Francesca Sanguineti

    (University of Pavia)

Abstract

As healthcare systems face rising costs, aging populations, and the growing prevalence of chronic diseases, one solution holds transformative potential: patient engagement. By empowering patients as active partners in their care, healthcare organizations can achieve better outcomes, improved quality, and enhanced efficiency (Coulter, 2017; Graffigna et al., 2014). This book explores the power of patient engagement through a systematic literature review and a case study of Fondazione Mondino IRCCS, a leading neurological hospital in Italy. Highlighting the critical yet often overlooked role of the front office, it introduces the Patient Engagement at Front Office (PEFO) framework. This practical tool emphasizes digital integration, staff empowerment, environment optimization, information clarity, and feedback loops. Providing actionable strategies, this book offers healthcare leaders insights to redefine patient experiences, driving meaningful improvements in care delivery and organizational performance.

Suggested Citation

  • Francesca Sanguineti, 2024. "Introduction," SpringerBriefs in Business, in: The Organizational Impact of Patient Engagement, chapter 0, pages 1-3, Springer.
    • Handle: RePEc:spr:spbrcp:978-3-031-77964-0_1
    DOI: 10.1007/978-3-031-77964-0_1
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:spbrcp:978-3-031-77964-0_1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.