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Rhetorical Challenges and Concerns in Enterprise Content Management

In: Enterprise Content Management in Information Systems Research

Author

Listed:
  • Dave Clark

    (University of Wisconsin-Milwaukee)

Abstract

Enterprise Content Management (ECM) can present intriguing new opportunities for organizations’ writers, but it also poses significant challenges to the rhetorical assumptions that underlie how writers design, work, and train. In this chapter, I suggest that designers and implementers of ECM consider the rhetorical changes ECM brings in terms of sales and implementation, component-based writing, and training and development.

Suggested Citation

  • Dave Clark, 2014. "Rhetorical Challenges and Concerns in Enterprise Content Management," Progress in IS, in: Jan vom Brocke & Alexander Simons (ed.), Enterprise Content Management in Information Systems Research, edition 127, pages 63-74, Springer.
    • Handle: RePEc:spr:prochp:978-3-642-39715-8_4
    DOI: 10.1007/978-3-642-39715-8_4
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