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Digital Knowledge Mapping

In: Knowledge Management in Digital Change

Author

Listed:
  • Sebastian Kernbach

    (University of St. Gallen)

  • Sabrina Bresciani

    (University of St. Gallen)

Abstract

In this chapter, we propose that visual knowledge mapping is a very effective way of sharing, integrating and creating knowledge and value for collaborative work in organizations. We present online visual collaboration tools that enable digital change in organizations and present the theoretical bases which explains the benefits of visualization for facilitating digital collaboration. We provide illustrative examples and further propose a classification of ten visual tools to show organizations what these tools are useful for, and which criteria are relevant to assess and select visual collaborative tools. We conclude with key learnings and a checklist for the integration of visual collaboration tools in organizations.

Suggested Citation

  • Sebastian Kernbach & Sabrina Bresciani, 2018. "Digital Knowledge Mapping," Progress in IS, in: Klaus North & Ronald Maier & Oliver Haas (ed.), Knowledge Management in Digital Change, pages 129-152, Springer.
    • Handle: RePEc:spr:prochp:978-3-319-73546-7_8
    DOI: 10.1007/978-3-319-73546-7_8
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