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Towards a Learning Oriented Architecture for Digitally Enabled Knowledge Work

In: Knowledge Management in Digital Change

Author

Listed:
  • Jörgen Jaanus

    (Tallinn University)

  • Nina Suomi

    (Tallinn University)

  • Tobias Ley

    (Tallinn University)

Abstract

Despite large investments and research, many Knowledge Management platforms still are not used to their full potential. In this paper, we present the learning oriented architecture for the implementation of knowledge management technology to ensure that it would contribute to a better connection of employees’ just in time learning with business demands. The framework draws on Knowledge Organisation Systems to establish this connection. We introduce four case studies in the professional services industry that have informed the framework. A key insight gained through this analysis is that Knowledge Management platforms need to better account for individual and collective perspectives in learning to realize their full potential.

Suggested Citation

  • Jörgen Jaanus & Nina Suomi & Tobias Ley, 2018. "Towards a Learning Oriented Architecture for Digitally Enabled Knowledge Work," Progress in IS, in: Klaus North & Ronald Maier & Oliver Haas (ed.), Knowledge Management in Digital Change, pages 247-262, Springer.
  • Handle: RePEc:spr:prochp:978-3-319-73546-7_15
    DOI: 10.1007/978-3-319-73546-7_15
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