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Evaluating the Virtualization Potential of Consulting Services

In: Digital Transformation of the Consulting Industry

Author

Listed:
  • Volker Nissen

    (Technische Universität Ilmenau)

  • Henry Seifert

    (Technische Universität Ilmenau)

Abstract

Even though consulting firms strengthen the competitiveness of their clients by innovative solutions and substantially take part in the development of new concepts for digitalization, consulting services are often only performed by the traditional face-to-face approach. Virtualization is a megatrend, which consulting providers have to acknowledge in their own business processes. In this contribution, we derive a possible procedure to allow the ex ante assessment of the virtualization potential of consulting processes (or their sub-steps). This will be done theory driven and on the basis of supplementary empirical research.

Suggested Citation

  • Volker Nissen & Henry Seifert, 2018. "Evaluating the Virtualization Potential of Consulting Services," Progress in IS, in: Volker Nissen (ed.), Digital Transformation of the Consulting Industry, pages 191-205, Springer.
    • Handle: RePEc:spr:prochp:978-3-319-70491-3_8
    DOI: 10.1007/978-3-319-70491-3_8
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