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Consulting Self-services—A Multi-project Management Application

In: Digital Transformation of the Consulting Industry

Author

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  • Friedrich Augenstein

    (DHBW)

Abstract

Consulting self-service applications are the type of digital services where consulting know-how is condensed in easy to use apps that require no or only small involvement of consultants in a project. App users at the client’s company are enabled to solve problems in their company on their own by using professional and practice-proofed procedures implemented in the app. This article shows how such an application for (multi-) project management is working. It offers easy access to a consulting service reference model in project management by dividing the model up into several phases, and every phase into several steps. Every step is supported by a variety of tools and templates, e.g. based on Microsoft Excel or Microsoft Word. The future role of the consultant is discussed as well as the approach for the development of consulting self-service applications.

Suggested Citation

  • Friedrich Augenstein, 2018. "Consulting Self-services—A Multi-project Management Application," Progress in IS, in: Volker Nissen (ed.), Digital Transformation of the Consulting Industry, pages 371-388, Springer.
    • Handle: RePEc:spr:prochp:978-3-319-70491-3_15
    DOI: 10.1007/978-3-319-70491-3_15
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