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Business Intelligence: Human Issues

In: Business Intelligence

Author

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  • Rimvydas Skyrius

    (Vilnius University)

Abstract

The stormy and kaleidoscopic development of the field of business intelligence (BI), mostly attributed to advances in information technology (IT), has created significant confusion in the area of business informing and an imbalance between IT and human issues, to the favor of the former. Early in the era of decision support systems, Feldman and March (1981) have noted a controversy between information engineering, represented by information systems (IS), and information behavior, represented by intelligence: “some strange human behavior may contain a coding of intelligence that is not adequately reflected in engineering models”. It is quite ironic that in the field of business intelligence the dominating emphasis has been made on information technology as being intelligent, while the intelligent need to be aware arises from intelligence activities of the people, and this aspect has received a lot less emphasis. The current book is a modest attempt by the author to reduce this imbalance.

Suggested Citation

  • Rimvydas Skyrius, 2021. "Business Intelligence: Human Issues," Progress in IS, in: Business Intelligence, edition 1, chapter 0, pages 1-5, Springer.
  • Handle: RePEc:spr:prochp:978-3-030-67032-0_1
    DOI: 10.1007/978-3-030-67032-0_1
    as

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