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Competing Institutional Logics in Impact Sourcing

In: Information Systems Outsourcing

Author

Listed:
  • Fareesa Malik

    (NUST Business School, National University of Sciences and Technology)

  • Brian Nicholson

    (Alliance Manchester Business School, University of Manchester)

Abstract

This chapter examines competing welfare and market logics in impact sourcing. Impact sourcing is an emerging trend in the global outsourcing industry that aims to contribute to the welfare of marginalised people by providing employment opportunities in outsourcing centres. Drawing on the concepts of institutional logics this paper presents a case study of a USA based IT outsourcing vendor “AlphaCorp” practising impact sourcing in a Pakistan subsidiary. The findings show that in cases where actors are located in diverse institutional contexts, competing interests determine the respective priority given to the welfare and market logics. Multiple responses to the competing logics are identified and we offer a conceptualisation of “enclaves” of competing institutional logics in impact sourcing.

Suggested Citation

  • Fareesa Malik & Brian Nicholson, 2020. "Competing Institutional Logics in Impact Sourcing," Progress in IS, in: Rudy Hirschheim & Armin Heinzl & Jens Dibbern (ed.), Information Systems Outsourcing, edition 5, pages 215-231, Springer.
    • Handle: RePEc:spr:prochp:978-3-030-45819-5_9
    DOI: 10.1007/978-3-030-45819-5_9
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    Cited by:

    1. Thuy Nguyen & Daniel Beimborn, 2022. "A Stakeholder-Specific View on Impact Sourcing—Systematic Literature Review and Recommendations for Future Research," Sustainability, MDPI, vol. 14(22), pages 1-22, November.

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