Knowledge Workers’ Reactions to a Planned Introduction of Robotic Process Automation—Empirical Evidence from an Accounting Firm
In: Information Systems Outsourcing
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DOI: 10.1007/978-3-030-45819-5_17
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Cited by:
- Mihaela Tulvinschi, 2023. "The Quality Of Services Promoted By The Accountancy Profession In The Age Of Digitalisation And Organisational Performance," European Journal of Accounting, Finance & Business, "Stefan cel Mare" University of Suceava, Romania - Faculty of Economics and Public Administration, West University of Timisoara, Romania - Faculty of Economics and Business Administration, vol. 11(1), pages 72-78, February.
- Krakau, Jan & Feldmann, Carsten & Kaupe, Victor, 2021. "Robotic process automation in logistics: Implementation model and factors of success," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Jahn, Carlos & Kersten, Wolfgang & Ringle, Christian M. (ed.), Adapting to the Future: Maritime and City Logistics in the Context of Digitalization and Sustainability. Proceedings of the Hamburg International Conf, volume 32, pages 219-256, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
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Keywords
Worker reactions; Knowledge work; Accounting; Automation; Robotic Process Automation (RPA); Case study;All these keywords.
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