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The Impact of Corporate Social Responsibility on Employee Engagement and Intention to Quit: A Survey of Small and Medium Enterprises in Hanoi

In: Proceedings of the 5th International Conference on Research in Management and Technovation

Author

Listed:
  • Khoa Dinh Vu

    (Hanoi University of Industry)

  • Huyen Thi Thu Nguyen

    (Hanoi University of Industry)

Abstract

The study was conducted to test the relationship between corporate social responsibility and employee engagement and intention to quit at small and medium-sized enterprises in Hanoi. In addition, the study also explores the mediating role of work motivation in the relationship between CSR and employee engagement and intention to quit. The study uses primary data from survey results, with 216 valid questionnaires. The research uses SEM structural model, data processing through SPSS and AMOS software. Research results show that CSR has an impact on employees’ work motivation, engagement, and intention to quit. At the same time, research also shows the mediating role of work motivation. Management implications and future research directions are also discussed.

Suggested Citation

  • Khoa Dinh Vu & Huyen Thi Thu Nguyen, 2025. "The Impact of Corporate Social Responsibility on Employee Engagement and Intention to Quit: A Survey of Small and Medium Enterprises in Hanoi," Springer Proceedings in Business and Economics, in: Nga Thi Hong Nguyen & José António C. Santos & Vijender Kumar Solanki & Anh Ngoc Mai (ed.), Proceedings of the 5th International Conference on Research in Management and Technovation, pages 135-151, Springer.
    • Handle: RePEc:spr:prbchp:978-981-97-9992-3_9
    DOI: 10.1007/978-981-97-9992-3_9
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