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Ethical Climate in Businesses and Its Relationship with CSR: A Case Study of SMEs in Vietnam Aftermath COVID-19

In: Proceedings of the 5th International Conference on Research in Management and Technovation

Author

Listed:
  • Thanh Ho Mau

    (FPT University)

  • Thuy Ha Van

    (FPT University
    Vietnam Women’s Academy)

  • Ha Thi Thu Nguyen

    (FPT University)

  • Huong Thi Lan Dao

    (FPT University)

  • Nga Thi Hong Nguyen

    (Hanoi University of Industry)

Abstract

This study aimed to investigate the relationship between ethical climate (EC) and Corporate Social Responsibility (CSR) in Vietnamese small and medium-sized enterprises (SMEs) following the COVID-19 pandemic. EC represents shared perceptions of acceptable conduct, while CSR denotes businesses’ societal obligations. Although substantial research exists exploring these dynamics in large corporations, investigations focused specifically on Vietnamese SMEs remain limited. Given SMEs’ economic contributions, examining this context is critical. The study used a survey methodology to collect primary data from 100 participants from SMEs in Vietnam. This data was analyzed quantitatively using structural equation modeling (SEM) techniques through SmartPLS 4 software to assess the correlations and causal relationships between EC and CSR. The result of R-square is 0.848, Cronbach's alpha with CSR is 0.831, and EC is 0.792. Then, the path coefficient between these variables is 0.000 at P-value and 0,001 at P-value in in-direct effect through other variables. These findings revealed a statistically significant positive correlation between EC and CSR engagement in Vietnamese SMEs. SMEs exhibiting greater EC tended to have higher CSR commitment and vice versa. CSR also indirectly influenced EC through moral identity and justice perceptions. Although constraints posed challenges, the practice in EC and CSR remained beneficial for reputation, employee satisfaction, and customer loyalty. This study is important in unraveling the EC-CSR dynamics within Vietnamese SMEs.

Suggested Citation

  • Thanh Ho Mau & Thuy Ha Van & Ha Thi Thu Nguyen & Huong Thi Lan Dao & Nga Thi Hong Nguyen, 2025. "Ethical Climate in Businesses and Its Relationship with CSR: A Case Study of SMEs in Vietnam Aftermath COVID-19," Springer Proceedings in Business and Economics, in: Nga Thi Hong Nguyen & José António C. Santos & Vijender Kumar Solanki & Anh Ngoc Mai (ed.), Proceedings of the 5th International Conference on Research in Management and Technovation, pages 589-604, Springer.
  • Handle: RePEc:spr:prbchp:978-981-97-9992-3_37
    DOI: 10.1007/978-981-97-9992-3_37
    as

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