IDEAS home Printed from https://ideas.repec.org/h/spr/prbchp/978-981-97-0996-0_33.html
   My bibliography  Save this book chapter

Determinants of Willingness to Use Mobile Payment Application in China

In: Corporate Practices: Policies, Methodologies, and Insights in Organizational Management

Author

Listed:
  • Shulan Chen

    (King Mongkut’s Institute of Technology Ladkrabang)

  • Wornchanok Chaiyasoonthorn

    (King Mongkut’s Institute of Technology Ladkrabang)

  • Singha Chaveesuk

    (King Mongkut’s Institute of Technology Ladkrabang)

Abstract

During the past 20 years, the Gross Domestic Product (GDP) has shown rapid growth in China. By 2022, the Chinese GDP has reached 121.02 trillion yuan, 12 times that of 2000. The rapid development of the Chinese economy has further improved the living standards of the Chinese. At the same time, the Chinese demand for transaction payments is increasing daily, and the people's requirements for transaction payments are also getting higher and higher. The growth of demand for transaction payment boosts the development of the mobile payment industry, which provides opportunities for the mobile payment market. At the same time, there are increasing types of mobile payment in the market, and the competition is becoming increasingly fierce, which brings challenges and difficulties to mobile payment operators. The purpose of this study is to build a model framework to help Chinese mobile payment operators identify factors that affect consumers’ use of mobile payment to expand consumer groups and enhance the competitiveness of mobile payment companies. The novelty of this study is that, based on the SOR theory, the paper constructs a conceptual framework of mobile payment application users’ willingness to use in China and finds out the key factors of willingness to use mobile payment. The study results show that the key factors influencing willingness to use mobile payment are usefulness, ease of use, service quality, cost, risk, perceived value, and satisfaction.

Suggested Citation

  • Shulan Chen & Wornchanok Chaiyasoonthorn & Singha Chaveesuk, 2024. "Determinants of Willingness to Use Mobile Payment Application in China," Springer Proceedings in Business and Economics, in: Sebastian Kot & Bilal Khalid & Adnan ul Haque (ed.), Corporate Practices: Policies, Methodologies, and Insights in Organizational Management, pages 557-567, Springer.
    • Handle: RePEc:spr:prbchp:978-981-97-0996-0_33
    DOI: 10.1007/978-981-97-0996-0_33
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:prbchp:978-981-97-0996-0_33. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.