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Improving Tourist Interpretation in the Castelo Neighborhood in Lamego: Evaluation and Proposals for the Enhancement of Cultural and Historical Heritage

In: Sustainable and Resilient Businesses in the Global Economy

Author

Listed:
  • Isabel Vieira

    (CIDEI-Centre for Studies in Education and Innovation, Polytechnic Institute of Viseu, Lamego School of Technology and Management)

  • Didiana Fernandes

    (CIDEI-Centre for Studies in Education and Innovation, Polytechnic Institute of Viseu, Lamego School of Technology and Management)

  • Liliana Índio

    (Polytechnic Institute of Viseu, Lamego School of Technology and Management)

  • Ana Rodrigues

    (Centre for Transdisciplinary Studies for Development–CETRAD, University of Trás-Os-Montes and Alto Douro (UTAD))

Abstract

This study aims to understand visitors’ perspectives on the importance of interpretation in enhancing heritage offerings and the tourist experience. We chose the Castelo Neighbourhood in Lamego, Portugal, as our case study. Methodologically, a quantitative approach was employed, using a questionnaire administered to 106 visitors, with descriptive analysis performed using the SPSS software. The results provided a deeper understanding of visitors in terms of their sociodemographic profile and shed light on which interpretation methods they value most. Based on the collected data, we offered suggestions for improvements to enhance the facilities in the Castelo Neighborhood. This knowledge is essential for aligning offerings with demand in a tourism development context that aims to be sustainable.

Suggested Citation

  • Isabel Vieira & Didiana Fernandes & Liliana Índio & Ana Rodrigues, 2025. "Improving Tourist Interpretation in the Castelo Neighborhood in Lamego: Evaluation and Proposals for the Enhancement of Cultural and Historical Heritage," Springer Proceedings in Business and Economics, in: Adina Letiția Negrușa & Monica Maria Coroş & Mark Anthony Camilleri (ed.), Sustainable and Resilient Businesses in the Global Economy, pages 77-98, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-75883-6_6
    DOI: 10.1007/978-3-031-75883-6_6
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