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Organisational Digital Maturity to Obtain Value from Digital Transformation: A Case Study in the Mining Industry

Author

Listed:
  • Teboho Dibate

    (University of Pretoria)

  • Marthinus Pretorius

    (University of Pretoria)

Abstract

Organisations adopt new technologies to transform their business models to positively impact productivity, efficiency and profitability. In evaluating whether organisations are attaining value from digital transformation, the research sought to assess how value is defined and measured, and determine whether organisational digital maturity and associated management practices impact their ability to realise value. A mixed methods approach, using an online-based questionnaire as well as structured interviews, was employed to gain insights and opinions from experts in a mining organisation. The results indicate that the respondents are fully aware of what value realisation entails, as well as how value realisation should be defined and measured, however, their organisation does not have a documented, standardised, and socialised process that is applied throughout. Several management practices are hindrances to fully achieving value from digital transformation.

Suggested Citation

  • Teboho Dibate & Marthinus Pretorius, 2025. "Organisational Digital Maturity to Obtain Value from Digital Transformation: A Case Study in the Mining Industry," Springer Proceedings in Business and Economics,, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-72494-7_7
    DOI: 10.1007/978-3-031-72494-7_7
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