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Re-planning e-Commerce Logistics Considering the Synergies Between Last-Mile Delivery Technologies

Author

Listed:
  • Vasco Silva

    (INESC TEC—Institute for Systems and Computer Engineering, Technology and Science
    University of Porto)

  • Tânia Fontes

    (INESC TEC—Institute for Systems and Computer Engineering, Technology and Science)

Abstract

E-commerce popularity has increased the challenges of parcel deliveries, highlighting the urgency in addressing the sustainability of the last-mile, which is considered the most ineffective part of the supply chain and a source of environmental and social issues. Although different alternative last-mile technologies have already been proposed, they all imply complex trade-offs. This study explores how synergies between delivery technologies could improve last-mile logistics. It evaluates the trade-offs between electric vans, cargo bikes, and parcel lockers, and takes into account factors such as package size, consumer requirement, and urban context. The adoption of a combined delivery strategy suggests environmental and social benefits like the mitigation of congestion and emissions while ensuring advantages for companies due to streamlined operations and offering consumers a broader range of choices.

Suggested Citation

  • Vasco Silva & Tânia Fontes, 2025. "Re-planning e-Commerce Logistics Considering the Synergies Between Last-Mile Delivery Technologies," Springer Proceedings in Business and Economics,, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-72494-7_33
    DOI: 10.1007/978-3-031-72494-7_33
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