IDEAS home Printed from https://ideas.repec.org/h/spr/prbchp/978-3-031-58839-6_34.html
   My bibliography  Save this book chapter

Senior Tourists’ Digital Travel Experience: A Humanisation Perspective

In: Information and Communication Technologies in Tourism 2024

Author

Listed:
  • Daisy X. F. Fan

    (Bournemouth University Business School)

  • Jiaying Lyu

    (Hangzhou City University)

  • Yi Huang

    (Zhejiang University)

  • Kaiti Shang

    (Bournemouth University Business School)

  • Dimitrios Buhalis

    (Bournemouth University Business School)

Abstract

As with the development of digital technology, increasing older adults have used digital technologies in different stages of their travel. While advocating the positive aspects of digital usage among older adults, the downside has been largely neglected. Moreover, older adults vary in their backgrounds, lifestyles, digital competence and specific needs. When seeking appropriate solutions to enhance their digital travel experience, it is important to initially profile the diverse subgroups and delineate their specific preferences. This study adopted a humanisation perspective and a qualitative approach to 1) understand senior tourists’ digital travel experience, 2) explore senior tourists’ needs and requirements regarding digital travel, and 3) develop a senior tourists’ digital travel experience typology. Findings provide rich contributions in understanding senior tourists’ digital use and the humanised digital travel experience. Recommendations are also offered to destinations, tourism service providers and care providers regarding how to develop an age friendly destination digital environment.

Suggested Citation

  • Daisy X. F. Fan & Jiaying Lyu & Yi Huang & Kaiti Shang & Dimitrios Buhalis, 2024. "Senior Tourists’ Digital Travel Experience: A Humanisation Perspective," Springer Proceedings in Business and Economics, in: Katerina Berezina & Lyndon Nixon & Aarni Tuomi (ed.), Information and Communication Technologies in Tourism 2024, pages 317-322, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-58839-6_34
    DOI: 10.1007/978-3-031-58839-6_34
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:prbchp:978-3-031-58839-6_34. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.