IDEAS home Printed from https://ideas.repec.org/h/spr/prbchp/978-3-031-56380-5_57.html
   My bibliography  Save this book chapter

Implementation of Digital Solutions in the Housing and Utilities Sector in the Context of Digital Transformation

In: Finance, Economics, and Industry for Sustainable Development

Author

Listed:
  • Vera A. Fedotova

    (Saint-Petersburg University of Management Technologies and Economics)

  • Olga A. Ganina

    (Perm National Research Polytechnic University
    IT-company «Digital Ombudsman for Resident»)

Abstract

In the article, the authors analyze the digitalization issues in the housing and utilities sector in Russia in the context of the digital economy development. The objective of this research is to describe the practical experience of software implementation in housing and utilities of multi-family housing as a representation of the successful case of digital solutions implementation in housing and utilities management system in order to ensure its sustainable development. The paper begins with a description of the historical development of the housing and utilities sector and its further development within the Russian realities. Today’s main barriers and benefits of using digital tools in the housing and utilities sector are determined. The paper is of practical importance as an argument for the use of digital tools in the housing and utilities sector in order to make informed economic decisions based on the monitoring and control of the operation of the housing services in the multi-family housing and the delivery of quality housing and utilities services in order to create and develop a comfortable and safe environment. The authors analyzed and evaluated existing IT solutions. And, as a result, the authors formulated a set of relevant digital solutions and services for the practical implementation in the housing and utilities of the multi-family housing, which, according to the authors, will ensure the sustainable development of the housing and utilities sector as a whole. This project was successfully implemented during the year at the pilot sites and showed the effectiveness of practical application. This research is of great practical importance, since it contains arguments for the implementation of the digital process model for making informed economic decisions based on the expert assessment of the housing services in the multi-family housing, which contributes to the control of the delivery of quality housing and utilities services by all the parties concerned. The results of the research can be applied in order to improve the efficiency of business processes in the housing and utilities sector for the residential property management and maintenance companies, and the proposed digital services are effective in terms of practical experience of sector’s system management and the implementation of digital solutions in the housing and utilities of the multi-family housing.

Suggested Citation

  • Vera A. Fedotova & Olga A. Ganina, 2024. "Implementation of Digital Solutions in the Housing and Utilities Sector in the Context of Digital Transformation," Springer Proceedings in Business and Economics, in: Anna Rumyantseva & Hod Anyigba & Elena Sintsova & Natalia V. Vasilenko (ed.), Finance, Economics, and Industry for Sustainable Development, pages 629-643, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-56380-5_57
    DOI: 10.1007/978-3-031-56380-5_57
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:prbchp:978-3-031-56380-5_57. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.