IDEAS home Printed from https://ideas.repec.org/h/spr/prbchp/978-3-031-29426-6_9.html
   My bibliography  Save this book chapter

Modeling the Elements of Organizational Culture that Formulate the Design of the Internal Environment of Tourist Enterprises: A Literature Review

In: Tourism, Travel, and Hospitality in a Smart and Sustainable World

Author

Listed:
  • Christos Kakarougkas

    (University of the Aegean)

Abstract

The negative impact of the COVID-19 pandemic has forced tourist enterprises to adapt the design of their internal environment aiming to syndicate in the best possible way the resources that they hold to develop enterprise capabilities that will enable them to remain competitive. Based on this ascertainment, the purpose of this study is to record, model, and synthesize the most important elements of organizational culture that determines the design of the internal environment of tourist enterprises. To achieve the above objective, this study will follow the method of content analysis of the results of previous research in the fields of Organizational Culture, Organizational Structure, and Organizational Coordination. It has been found that the organizational design of the internal environment of tourist enterprises depends on Formal and Informal Organizational Coordination. The Formal and the Informal Organizational Coordination is in turn determined by seven central variables: Formalization, Standardization, Specialization, Hierarchy of authority, Complexity of Organizational Structure, Willingness of employees to participate in learning processes and Centralization. Each one of these variables is determined by a series of separate elements of the organizational culture of tourism businesses which can be expressed and studied at three layers of depth and degree of observation within an enterprise: shell, mantle, and core. The above findings are characterized by originality and scientific and practical contribution, since at an international level a corresponding attempt to record, model, and synthesize the elements of organizational culture that determine the design of the internal environment of tourist enterprises has not been identified yet.

Suggested Citation

  • Christos Kakarougkas, 2023. "Modeling the Elements of Organizational Culture that Formulate the Design of the Internal Environment of Tourist Enterprises: A Literature Review," Springer Proceedings in Business and Economics, in: Vicky Katsoni (ed.), Tourism, Travel, and Hospitality in a Smart and Sustainable World, pages 133-142, Springer.
  • Handle: RePEc:spr:prbchp:978-3-031-29426-6_9
    DOI: 10.1007/978-3-031-29426-6_9
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:prbchp:978-3-031-29426-6_9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.